How we work

How we work: from first conversation to agents in production

No chatbot and no loose experiment, but a fixed way of working. First we understand your process, then we build specialised agents in your own environment, and a human always keeps the pen.

Example of a pipeline: each agent has its own single task. A human reviews the final result.

How we work

From problem to solution in 5 steps

Two ways to start. You name a process that costs too much time and together we check whether that is the best first step. Or you invite us in for a free analysis: we look at your organisation and show you where you can save, how that works and what it costs.

  1. 01

    We map out the problem

    You tell us what takes the most time. We map out the problem and the process around it.

  2. 02

    Advice on the best use of AI

    We advise where AI really adds value and where it does not. You get a concrete proposal with the expected time savings and a fixed price up front.

  3. 03

    Demo based on your process

    You see a demo based on your own process, not a generic pitch.

  4. 04

    Build and fine-tune, together with you

    We build the solution in your own Azure or Google Cloud environment and check in with you throughout, until you are 100% satisfied. We only go live when you give the green light.

  5. 05

    Solution and delivery

    You get the solution delivered, aimed at the goal you set up front: savings, progress or an efficiency gain. After that you can choose monthly optimisation.

The human keeps the pen

Agents deliver a draft, you make the decision

Autonomy is a choice, not a default. Together with you we decide where an agent works independently and where a human always reviews.

The result is a draft report that an employee reviews, adjusts and releases. That keeps you in control, even as volumes grow.

  • ✓By default a human reviews the draft before it goes out
  • ✓Hard boundaries per agent: what it may and may not do
  • ✓We only go live when you give the green light
Security and compliance

Security is built into the architecture

Running in your own environment removes a lot of risk. A complete solution does not exist. This is what the architecture covers and what you arrange yourself.

What the architecture covers

  • ✓Runs in your own Azure or Google Cloud tenant
  • ✓Your data stays in your tenant; we only have the access you give us
  • ✓Audit trail per AI decision
  • ✓Data minimisation, human in the loop and risk classification of the product
  • ✓Advice on ISO compliance (ISO 9001, ISO 20000, ISO 27001) during implementation

What you arrange yourself

  • →Access management and user rights in your own tenant
  • →Your own policy, retention periods and processing register
  • →Your organisation's formal GDPR and ISO responsibility
  • →Which processes and which data we give to agents
FAQ

Frequently asked questions

What is an AI agent?
An AI agent is software that independently carries out one clearly defined task, such as extracting data from documents, assessing it against your rules or drafting a report. Unlike a chatbot it does not wait for every question, it works through a fixed task within limits you set. At HighFaive a human always approves the result.
What kind of work can HighFaive automate?
Administrative work that takes a lot of time, such as advisory reports, claims files, financial plans, reports and back-office tasks. Also reviewing and rewriting thousands of web pages, for example for green claims. If your process is not on the list, we look at it in a free analysis.
What should I look for when choosing an AI agency?
Ask where the solution runs and where your data stays, who checks the result before it goes live, what you get if you are not satisfied, and whether you get a fixed price up front. At HighFaive everything runs in your own cloud, a human approves everything, you get your money back if you are not satisfied and you know the price in advance.
What does an automation cost?

You pay a one-off fee for building and implementing the solution in your own cloud environment. Because every project is custom-built, we do not work with a price list: the price depends on your process and the route that fits.

After the free analysis you get a fixed price upfront, with no hidden costs. If a one-off investment does not suit you, a subscription is possible too. Monthly optimisation after delivery is an option we agree on separately.

Do I need technical knowledge?
No. You tell us in plain language what the process is and how much time it takes. We build and maintain the agents. Setting up access in your own tenant is done together with your IT; you never have to program anything.
Is my data safe?
Our solutions run in your own secured cloud tenant (Azure or Google Cloud). Your data stays in that environment and we only have the access you give us. That removes a lot of risk, but it is not a complete solution: access management and policy in your own tenant remain yours. Under Security and compliance above you can read what the architecture covers and what you arrange yourself. We never sell your data and do not share it with anyone other than the cloud provider you chose yourself.
How quickly is the first automation live?
That depends on the route. A quick automation takes 4 to 8 weeks, a smart web tool 3 to 6 weeks and a vertical expert system several months. The exact timeline is always stated honestly in the proposal, after the free analysis.
What if I'm not satisfied with the result?
Not satisfied? Then you get your money back. That agreement applies to the delivery, measured against what we put in the proposal upfront. Optional monthly optimisation afterwards is a separate agreement.
What about GDPR, ISO 9001, ISO 27001 and the EU AI Act?
Because the solution runs in your own tenant and your data does not leave that environment, the privacy risk is much smaller. We ensure data minimisation, human in the loop and risk classification of the product, and give advice on ISO compliance (ISO 9001, ISO 20000 and ISO 27001) during implementation. The formal responsibility for GDPR and ISO stays with your organisation.
Which organisations are suitable for HighFaive?

HighFaive works for any organisation with repeatable, administrative work that could be smarter and more efficient. Strict regulation is not a requirement.

If you do work with sensitive data or strict requirements apply, that is exactly where we stand out. A no-obligation analysis always brings clarity.

Is this a chatbot?
No. We build specialised agents that each have their own task, such as extraction, analysis or writing. They work together in a pipeline, within hard boundaries, and a human reviews the result. Every AI decision has an audit trail.
Free analysis

Which process costs you the most time?

You get a free analysis: we look into your organisation and show you what your process looks like automated.

Where you can save

We work out how much time and money your process costs now.

How we approach it

You see a demo based on your own process, not a generic pitch.

What it costs

A fixed price upfront, no surprises afterwards.

Plan your free analysis →
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